Shipping and Transit Time

After entering shipping information on our checkout page, customers will be presented with available shipping carrier options and service classes. All carriers use a zone based system to determine the cost of shipping, which is determined by the distance between our origin zip code (44039) and each customer’s destination zip code.

Below are additional details regarding each carrier option, which includes FedEx, UPS and the United States Postal Service. Estimated transit time is also displayed on each carrier’s zone map, though these estimates do not take into consideration COVID-19 service disruptions.

Same Day Shipping

Orders shipping FedEx and UPS received before 2PM EST., Monday through Friday, are processed that same day. Orders shipping USPS, Monday through Friday and received before 3PM EST., are typically processed that same day. Orders placed after the cutoff time, or on a recognized holiday, will ship the next business day.

While every effort will be made to ship orders received before the cutoff time, carriers have limited our pickup days and times as a result of COVID-19 related service disruptions. Therefore, please anticipate a handling time of one business day.

Order Processing on Holidays and Weekends

In an effort to maintain safe social distancing requirements in our shipping and receiving department, we may process orders on holidays and/or weekends. However, orders processed on holidays and weekends are not likely to ship until the next business day.

COVID-19 Carrier Delays

All carriers are experiencing service disruptions as the result of COVID-19. The United States Postal Service has been hit especially hard with both staffing and transportation shortages. As of 4/23/2021, USPS domestic delivery delays have been observed up to seven days in a very limited number of regions. Both FedEx and UPS shipments are being received by customers with limited delays, if any.

FedEx Ground

Same Day Shipping Order Cutoff Time: 2PM EST. M-F
Maximum Observed COVID-19 Transit Delays: 0-2 Days
FedEx Delivery Days: Monday through and Including Sunday

FedEx Ground Zone Map

UPS Ground

Same Day Shipping Order Cutoff Time: 2PM EST. M-F
Maximum Observed COVID-19 Transit Delays: 0-2 Days
UPS Delivery Days: Monday through and Including Friday

UPS Zone Map

United States Postal Service (USPS)

Same Day Shipping Order Cutoff Time: 3PM EST. M-F
Priority Mail Transit Time: 1-3 Days
First Class Mail Package Transit Time: 3-5 Days
Maximum Observed COVID-19 Transit Delays: 0-7 Days
USPS Delivery Days: Monday through and Including Saturday

USPS Priority Mail Zone Map

United States Postal Service (International Shipping to Canada)

Same Day Shipping Order Cutoff Time: 3PM EST. M-F
International Priority Mail Transit Time: 6-10 Days
First Class Mail Package Transit Time: 10-14 Days
Observed COVID-19 Transit Delays: 7-10 Days in Addition to Above
USPS International Processing Days: Monday through and Including Sunday


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